On 23 February, at the fabulous Nobu hotel in Shoreditch, TheIndustry.Fashion hosted a retail industry symposium on the future of the department store, including a discussion involving Tessa Boase, author of London’s Lost Department Stores, as well as Sarah Coonan, Managing Director of Liberty’s. Here is Tessa in conversation with Alex Marsh, UK CEO of the new payments company Klarna, sponsors of the event.